Terms of Use
Intelli.accelerate — a division of CORE Management Service LLC-FZ
Last updated: 12 August 2026 Effective from: 12 August 2026
1. Who we are
This website, intelliaccelerate.com, and the training programs offered through it, are operated by CORE Management Service LLC-FZ, a company registered in Meydan Free Zone, Dubai, United Arab Emirates.
Intelli.accelerate is a brand and operating division of CORE Management Service LLC-FZ, delivering masterclasses and performance improvement programs in generative AI and related capabilities to corporate and public audiences.
In these terms, "we", "us" and "our" mean CORE Management Service LLC-FZ trading as Intelli.accelerate. Your contract is with CORE Management Service LLC-FZ.
Contact: booking@intelliaccelerate.com | +971 55 453 4659
2. About these terms
These Terms of Use govern your access to and use of our website, our public masterclasses and events, our corporate training programs, and any resources, downloads or materials we make available (together, the "Services").
By using the website, booking a place on a program, or attending a session, you agree to these terms. If you do not agree, do not use the Services.
We may update these terms. The version in force is the one published here at the moment you use the Services or place a booking. Material changes will carry a revised "Last updated" date. Changes do not apply retroactively to bookings already confirmed.
3. Who can use our Services, and where
You may use the website and book a program if you are at least 18 years old and legally able to enter a binding contract.
If you are booking for a company, institution or other organisation, you confirm you have authority to bind that organisation, and "you" means both you and that organisation.
Participants under 18 may attend only where the program has been agreed in advance with an educational institution or with the participant's parent or guardian, and written consent has been provided. Contact us before booking in these circumstances.
Geographic scope. Our Services are directed at customers in the United Arab Emirates and the wider GCC region. We do not target, market to, or actively solicit customers in the European Economic Area or the United Kingdom. If you access the site from elsewhere, you do so on your own initiative and are responsible for compliance with your local laws.
4. What we provide, and what we do not promise
We provide practical training in the use of generative AI tools and frameworks, delivered through public masterclasses, corporate programs, written resources and related materials.
Training is education. It is not consultancy, and it is not professional advice.
We do not warrant or promise:
- that any particular business result, efficiency gain, productivity improvement, cost saving or career outcome will follow from attending a program
- that the frameworks, prompts or techniques taught will produce a specific output when applied to your own work
- that any content constitutes legal, financial, tax, regulatory, medical, HR or other professional advice
- that third-party AI tools referenced in a program will remain available, will behave consistently, or will produce accurate results
Figures, benchmarks, case studies and examples shared in our programs or on this website are illustrative. They describe outcomes achieved in specific circumstances and are not a forecast of your results.
You remain fully responsible for the decisions you take in your business, and for verifying any AI-generated output before relying on it.
5. Public programs: booking, payment, cancellation and refunds
5.1 How a booking is made
Listings on our Programs page are an invitation to book, not an offer. A booking becomes a binding contract only when we send a written booking confirmation to the email address you provide. Until then, no place is reserved.
We may decline or cancel a booking before confirmation, including where a program is oversubscribed, where a price was displayed incorrectly, or where we reasonably believe the booking is fraudulent or made to obtain access to our materials for competing purposes.
5.2 Prices and VAT
Prices are shown in UAE Dirhams (AED) and are inclusive of UAE Value Added Tax at the prevailing rate of 5%.
Before you confirm a booking, the booking page itemises the program fee, the VAT amount and the total payable. The total payable is the amount charged to your card.
Your price is the price confirmed at the time of booking. Subsequent price changes do not affect confirmed bookings.
Fees cover tuition, program materials and refreshments and venue access as described in the individual listing. They do not cover travel, accommodation, visas or personal expenses, which are your responsibility.
Where prices are quoted to a VAT-registered business in a written corporate proposal, they may be quoted exclusive of VAT, with VAT stated separately and added to the invoice.
Tax invoices. A valid UAE tax invoice is issued for every booking, showing our name, address and Tax Registration Number, the invoice number and dates, a description of the program, the taxable amount, the rate and amount of VAT in AED, and the gross total. If you need the invoice addressed to your employer, provide the billing entity name, address and TRN at the time of booking. We can reissue an invoice to correct billing details, but we cannot change the invoiced entity after payment has been made.
5.3 Payment
Payment is due in full at the time of booking, unless we agree invoiced terms in writing for a corporate booking, in which case payment is due within 30 days of invoice date or before the program start date, whichever is earlier.
Card payments are processed by Stripe. We do not receive or store your full card details. Your payment is subject to Stripe's own terms and privacy policy. Currency conversion, cross-border and bank charges applied by your card issuer are your responsibility.
We may refuse admission where payment has not cleared before the program begins.
5.4 If you cancel
Requests must be sent in writing to booking@intelliaccelerate.com. The date we receive your written request determines the refund tier.
| Written notice received before the program start date | Refund of fees paid |
|---|---|
| 7 days or more | 100% |
| Between 3 and 7 days | 50% |
| Less than 3 days | No refund |
| Non-attendance without written notice | No refund |
Instead of cancelling, you may transfer your place to a colleague at no charge by notifying us in writing at least 48 hours before the program begins, provided the substitute meets any stated eligibility criteria.
You may request a one-time transfer to a later scheduled date of the same program, subject to availability, if you give at least 7 days' written notice. Transferred bookings are non-refundable.
5.5 If we cancel or reschedule
We may cancel or reschedule a program, change its venue, change the delivery format between in-person and virtual, or substitute a facilitator of equivalent standing.
Where we reschedule or cancel, we will notify you in writing at least 7 days before the original start date, other than in circumstances beyond our reasonable control (see Section 16).
If we reschedule and the new date does not suit you, or if we cancel outright, you may choose either a transfer to an alternative scheduled date or a full refund of fees paid. That choice is your sole remedy.
We are not liable for travel, accommodation, visa, time or other costs you incur in connection with a cancelled, rescheduled or relocated program. Please arrange refundable travel or appropriate insurance.
5.6 Refund mechanics
Approved refunds are made to the original payment method via Stripe within 14 working days of approval. Payment gateway fees, bank charges and currency conversion differences are not recoverable and may be reflected in the amount you receive.
6. Corporate and in-house programs
Corporate engagements are governed by a separate proposal, statement of work or agreement signed between us and your organisation. Where that document conflicts with these terms, that document prevails for the engagement it covers.
Unless expressly agreed in writing, corporate fees are non-refundable once the engagement is confirmed, and rescheduling within 14 days of the agreed delivery date may attract a charge of up to 50% of the fee to cover committed facilitator time.
7. Conduct at our programs
Our sessions work because participants bring real business problems into the room. That requires a professional and safe environment.
While attending any program, in person or online, you agree to:
- treat facilitators, staff, venue personnel and fellow participants with respect
- follow the venue's rules, including health, safety and security requirements
- not record, photograph, screenshot, stream or otherwise capture any part of a session without our prior written permission
- not share, publish or repeat confidential business information disclosed by another participant
- not use the session to market, recruit or sell to other participants without our agreement
- not attend under the influence of alcohol or any substance that impairs participation
We may remove any participant who breaches this section, or whose conduct is disruptive, harassing, discriminatory or unsafe, without refund and without further liability.
The confidentiality obligations above continue indefinitely after the program ends.
8. Photography and recording
We photograph and record our sessions for training quality, participant reference and marketing.
By attending, you acknowledge that your image, voice, likeness and comments may be captured in photographs, video or audio, and that we may use these materials in our marketing, on this website, on social media and in future program materials, without payment to you.
If you do not wish to appear, tell us in writing before the session or tell the facilitator on the day, and we will take reasonable steps to exclude you. In group and wide-angle shots in a live room, complete exclusion cannot be guaranteed, which is why advance written notice is preferred.
Where we publish material in which you are individually identifiable and you object, contact us and we will remove it from material under our control within a reasonable period.
Separate written consent is obtained for any participant under 18.
9. Certificates and CPD accreditation
Certain of our programs are delivered by facilitators who hold CPD (UK) accreditation in a personal capacity. Where a program is described as CPD (UK) accredited, that accreditation attaches to the design and content of the program as delivered by the accredited facilitator.
Accreditation is not a professional qualification, licence, degree or academic credential, and it is not an endorsement of any individual participant's competence.
Certificates of completion are issued only to participants who meet the stated attendance and participation requirements. We may withhold a certificate where those requirements are not met or where fees remain unpaid.
Certificates are issued to the named participant and may not be transferred, altered or reproduced in a misleading way. Claiming a certificate you did not earn, or misrepresenting its scope, entitles us to revoke it and to notify relevant parties.
10. Intellectual property
10.1 Our materials
Content on this website and in our programs, including course materials, slide decks, workbooks, templates, prompt libraries, text, graphics, photographs, logos, video and audio, is owned by us or licensed to us and is protected by copyright, trademark and other intellectual property laws.
"Intelli.accelerate" and the Intelli.accelerate logo are trademarks or trading names of CORE Management Service LLC-FZ.
10.2 Third-party proprietary frameworks
Certain frameworks and methodologies taught in our programs, including SAGE, AMP and Natural Prompting, are the intellectual property of the framework owner and are used by CORE Management Service LLC-FZ under licence. No right, title or interest in those frameworks passes to you, or to us, by virtue of your attendance or these terms.
10.3 What you may do
If you attend a program or download a resource, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the materials for your own professional development and internal business purposes within your organisation.
10.4 What you may not do
Without our prior written consent, you may not:
- sell, licence, sublicence, rent or otherwise commercialise our materials
- deliver, teach or facilitate training based on our materials or the frameworks referred to in 10.2 to any third party
- reproduce or distribute our materials outside your organisation
- remove or obscure any copyright, trademark or attribution notice
- use our materials to develop a competing training program, product or service
- upload, input or otherwise use our materials to train, fine-tune or build any machine learning or artificial intelligence model or dataset
- scrape, crawl, data-mine or use automated means to extract content from this website
Nothing here restricts your ability to do your own work using what you have learned. The restriction is on redistributing and commercialising our expression of it.
11. Your content and feedback
If you submit content to us, including enquiry text, business scenarios shared in a session, survey responses, testimonials or feedback, you grant us a worldwide, royalty-free, perpetual licence to use it to deliver and improve our Services.
Where we wish to publish a testimonial attributed to you or your organisation by name, we will seek your consent first, and you may withdraw that consent at any time.
Do not submit to us, or share in a session, information that is confidential to a third party, subject to a non-disclosure obligation, or that you are not authorised to disclose. You are responsible for what you choose to share, particularly in a room of other participants.
Suggestions or improvement ideas you offer may be used freely and without obligation or compensation to you.
12. Third-party AI tools and outputs
Our programs teach the use of generative AI tools built and operated by third parties, including OpenAI, Anthropic, Google, Microsoft and others.
You acknowledge that:
- we do not control those tools, their terms, their pricing, their availability or their behaviour
- anything you enter into those tools is transmitted to and processed by the relevant provider under their terms and privacy policy, not ours
- generative AI produces outputs that can be incorrect, incomplete, outdated, biased or fabricated, and that appear confident regardless
- outputs may resemble third-party copyrighted material, and you are responsible for checking before use
- you are responsible for ensuring your use of AI tools complies with your employer's policies, your regulatory obligations and any confidentiality duties you owe
Do not enter confidential, personal, client-privileged or regulated data into any third-party AI tool during our programs. Use anonymised or illustrative data for exercises. We accept no liability for any consequence of data you choose to input into a third-party tool.
13. Acceptable use of this website
You agree not to:
- use the website for any unlawful, fraudulent or harmful purpose
- attempt to gain unauthorised access to the website, its servers or any connected system
- introduce malware, or launch any denial-of-service or similar attack
- use bots, scrapers or automated tools except for legitimate search engine indexing
- interfere with the availability or integrity of the website for other users
- submit false, misleading or impersonating information through any form
We may suspend or terminate your access to the website or to our programs, without refund, if you breach this section.
We do not guarantee the website will be available uninterrupted or error-free, and may suspend, withdraw or restrict any part of it without notice.
14. Privacy
Our handling of personal data is described in our Privacy Policy, which forms part of these terms.
15. Disclaimers and limitation of liability
The website and its content are provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, conditions and representations not expressly set out in these terms.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded under the laws of the United Arab Emirates.
Subject to that, and to the fullest extent permitted by law:
(a) we are not liable for indirect, consequential, special or incidental loss; for loss of profit, revenue, business, anticipated savings, goodwill or opportunity; for loss or corruption of data; or for loss arising from decisions you make in reliance on training content or AI-generated output.
(b) our total aggregate liability arising out of or in connection with these terms, the website or any program, whether in contract, tort (including negligence) or otherwise, is limited to the total fees you actually paid for the specific program giving rise to the claim, or, where no fee was paid, to AED 1,000.
(c) we are not liable for the acts, omissions, content, tools, pricing or availability of any third party, including AI tool providers, venues, payment processors, or sites we link to.
You agree to indemnify us against any claim, loss, damage or expense (including reasonable legal costs) arising from your breach of these terms, your misuse of our materials, or your infringement of any third party's rights.
16. Force majeure
We are not liable for failure or delay in performing our obligations where it results from events beyond our reasonable control, including acts of God, fire, flood, extreme weather, epidemic or pandemic, war, terrorism, civil unrest, strike, government action or restriction, failure of public infrastructure, venue closure, or failure of telecommunications or internet services.
Where such an event prevents a program from proceeding, we will offer a transfer to an alternative date or, at our discretion, a refund of fees paid. The 7-day notice commitment in Section 5.5 does not apply in these circumstances.
17. Links to other sites
Our website links to third-party sites and services, including Amazon, WhatsApp and social media platforms. We do not control those sites, do not endorse their content, and are not responsible for them. Your use of them is at your own risk and subject to their terms.
18. Governing law and disputes
These terms, and any dispute or claim arising out of or in connection with them, are governed by the federal laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai, including the regulations of Meydan Free Zone where relevant.
The courts of Dubai have exclusive jurisdiction.
Before starting proceedings, both parties agree to attempt in good faith to resolve any dispute through discussion, contacting booking@intelliaccelerate.com in the first instance.
19. General
Entire agreement. These terms, together with our Privacy Policy and any booking confirmation or signed engagement document, form the entire agreement between us and supersede prior discussions or representations.
Severability. If any provision is unenforceable, the remainder continues in force.
No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
Assignment. You may not transfer your rights without our consent. We may assign our rights on reasonable notice, for example on a restructuring or sale of the business.
Third parties. No person other than you and us has any right to enforce these terms, save that the framework owner may enforce Section 10.2 directly in respect of their intellectual property.
Language. These terms are published in English. Where a translation is provided and there is a conflict, the English version prevails, except where UAE law requires otherwise.
20. Contact
CORE Management Service LLC-FZ, trading as Intelli.accelerate Meydan Free Zone, Dubai, United Arab Emirates Meydan Free Zone, Dubai, United Arab Emirates Email: booking@intelliaccelerate.com Phone: +971 55 453 4659
